Privacy Policy

NeoSpot (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, share and protect your information when you interact with our website, in compliance with the United Kingdom General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable English laws.

By using our website, you consent to the terms of this Privacy Policy.

 

1. Who We Are
NeoSpot is operated by David Rosado, based in the United Kingdom. For any privacy-related queries, you may contact us at: contact@neospot.co.uk

 

2. Information We Collect
We may collect and process the following types of personal data:

  • Contact Information: such as your name and email address, when submitted through contact forms, newsletter sign-ups, or other communication mechanisms.
  • Technical Information: such as your IP address, browser type, operating system, and device identifiers, collected automatically through cookies and tracking technologies.
  • Usage Data: information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site, products you viewed or searched for, page response times, download errors, and navigation patterns.
  • Marketing and Communications Data: your preferences in receiving marketing communications from us and our third parties.

3. How We Use Your Information
We use your personal data for the following purposes:

  • To provide and maintain the website.
  • To manage your enquiries, communications, and newsletter subscriptions.
  • To improve our website, products, services, marketing, and user experiences.
  • To administer affiliate marketing activities.
  • To comply with legal obligations.

4. Legal Basis for Processing
Our legal grounds for processing your data include:

  • Consent: where you have provided your consent to receive communications or marketing.
  • Legitimate Interests: to ensure the effective operation of our website, marketing activities, and business growth.
  • Compliance with Legal Obligations: to meet our legal and regulatory requirements.

5. How We Share Your Information
We may share your personal data with:

  • Trusted service providers (e.g., web hosting, email distribution, analytics providers) who assist us in delivering our services.
  • Affiliate marketing networks and platforms where tracking is necessary to administer commissions.
  • Legal authorities, where disclosure is required by law or to enforce our rights.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

 

6. International Transfers
Where necessary, we may transfer your personal data outside the United Kingdom. In such cases, we ensure that appropriate safeguards are in place to protect your information in accordance with the UK GDPR.

 

7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyse usage, and enable marketing activities. For detailed information, please refer to our Cookie Policy.

 

8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods depend on the nature of the information and the reason for its collection.

 

9. Your Rights
You have the following rights under the UK GDPR:

  • The right to access your personal data.
  • The right to correct inaccurate or incomplete data.
  • The right to request erasure of your personal data (“right to be forgotten”).
  • The right to restrict processing.
  • The right to object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time.

To exercise any of your rights, please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have breached your rights.

 

10. Information Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. However, transmission of information over the internet is not entirely secure and we cannot guarantee the absolute security of your data transmitted to our site.

 

11. Third-Party Links
Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We are not responsible for the privacy practices of such third parties.

 

12. Children
Our website is not intended for individuals under the age of 14. We do not knowingly collect personal data relating to children. If we become aware that such data has been collected, we will take reasonable steps to delete it.

 

13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.

 

Contact Us
If you have any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact us at: contact@neospot.co.uk

 

Last updated: 29 April 2025